Maintenance & Repair Engineer - Cricklade

Job Description

  • Maintenance & Repair Engineer
  • Location: Cricklade
  • Closing date: 27 March 2020

Maintenance & Repair Engineer, Cricklade, 48 hours per week, £28,000 – £32,000 per annum

PURPOSE OF THE ROLE

  • Deliver maintenance and repair service to CSG customers.
  • Diagnose, problem-solve and quote for repairs.
  • Provide installation and refurbishment service of pump stations, treatment plants and interceptors.
  • Maintain and update maintenance reports.
  • Comply with Group H&S policies and behaviours.
  • Demonstrate CSG management performance behaviours.

Person Specification

ROLE ACCOUNTABILITIES

Deliver maintenance and repair service to CSG customers

  • Adhere to schedule of work provided.
  • Make contact with customers where and when appropriate.
  • Provide maintenance services to customers in line with quality and professional expectations.
  • Provide repair services to customers ensuring work is carried out in a timely manner and demonstrates value for money.
  • React to calls from the office efficiently and take action as instructed
  • Ensure all work is carried out in line with the current customer SLA’s.

Diagnose, problem solve and quote for repairs.

  • To diagnose mechanical and electrical faults with on site equipment.
  • Solve problems with on site equipment efficiently, keeping office and customers informed of progress.
  • Quote and resource replacement parts ensuring both quality and reliability for the Company and customer.
  • Where required, take samples at customer premises and deliver to sample analysis sites within 24 hours.

Installation and refurbishment

  • Oversee and implement refurbishment of pump stations, treatment plant and interceptors.
  • Regularly update management on the progression of refurbishment projects.

Maintain and update maintenance reports.

  • Complete Service Report for each job.
  • Complete Clearance Certificates for each job.
  • Ensure all Service Reports and Clearance Certificates are accurately completed to audit standard.
  • Ensure all Service Reports and Clearance Certificates are returned to the office in a timely manner.

Comply with the Group’s compliance targets, policy and behaviours

  • Ensure personal responsibilities under the Group’s H&S policy are understood.
  • Ensure personal responsibilities under the Group’s environmental policy are understood.
  • Act in a manner that keeps yourself and your colleagues safe at all times.
  • Support the target of nil people/vehicle incidents.

Demonstrate CSG management performance behaviours

  • Demonstrate and provide the highest levels of service and professionalism to internal and external customers.
  • Provide strong management and leadership to support results focus and continuous improvement culture.
  • Be proactive and adopt a focused approach to all your activities.
  • Communicate clearly at all levels within the business.
  • Proactively manage your time and activities to ensure high level of efficiency and output.
Required/Desired Qualifications 
  • 17/18th edition qualification
  • 2394/95 testing
  • A form of mechanical qualification/competency

CSG is an equal opportunities employer with a commitment to the practice of equal opportunity without prejudice or discrimination in all of its work places.

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