Perfect Achilles score for CSG compliance team

20 April 2021 by CSG

Waste management experts CSG have achieved a perfect score in an Achilles UVDB audit.

The extraordinary 100 per cent score reflects CSG’s robust performance in delivering the highest standards of service to the utilities industry.

Achilles UVDB evaluates suppliers on behalf of utilities companies, across health and safety, quality standards, environment and corporate social responsibility, providing assurance that all required standards are being met.

Antony Gerken, CSG Permitting and Compliance Manager who heads up the Internal Audit Group, said: “CSG does a great deal of work for the utility industry, offering specialist cleaning and waste management services. We understand the importance of meeting the very highest standards in this specialist environment and were thrilled to learn the outcome of our recent Achilles audit.

“Generally, a supplier with robust procedures and systems in place should achieve a score of 80-85%. To reach 100%, as we have done, is extraordinary – showing how the CSG team goes over and above to deliver top quality to its customers.

“The two-day Achilles UVDB audit saw their inspection team visit our premises and witness compliance on a customer site. In all aspects, CSG demonstrated excellence and a culture of continuous improvement.

“Our results clearly show that we ensure risk is managed effectively, the quality of our work is excellent, our environmental considerations are identified and met, and we ensure we have the right people, doing the right job, in the right way.”

CSG managing director Neil Richards added: “This outstanding audit achievement is testament to our compliance team and colleagues throughout the business, who understand that we are always striving to meet and exceed client expectations.”

CSG, which operates from 27 sites across the UK, is one of the largest privately-owned industrial and domestic environmental waste management groups in Britain. CSG employs over 550 people nationally, supporting a national network of waste treatment and recycling service centres.