CSG Health & Safety
Health and safety is central to how we collect, handle and treat waste. We work to protect our employees, contractors, customers and the public through risk assessment, safe working practices, training and ongoing review of our operations.
Building a Safety-First Culture
Our approach is built around four safety pillars, helping us identify hazards, manage risks and support safe working across CSG sites and customer premises:
Safe Environments
We assess risks at our sites and customer premises, identifying hazards and agreeing suitable controls before work begins.
Safe Systems
We plan work around suitable risk assessments and safe working procedures, reviewing arrangements as activities, conditions or risks change.
Safe people
We provide training, supervision and practical engagement to help our teams recognise hazards and carry out their roles safely.
Safe Equipment
We maintain equipment and provide suitable personal protective equipment, encouraging our teams to report defects and potential hazards.
CSG holds ISO 45001:2018 certification for occupational health and safety management. The activities and locations covered are detailed in the certificate and its appendix.
Employee Engagement
Our annual Health & Safety Week brings colleagues together to recognise hazards, share experience and strengthen everyday safe working practices.
The 2025 programme focused on workplace transport, with practical activities covering vehicle safety, safe loading and awareness of hazards around operational areas.
Activities included:
- Vehicle and pedestrian safety discussions
- First-use vehicle checks
- Safe loading demonstrations
- Hazard spotting challenges
Proactive Reporting Increases
Near miss reporting increased by 26% in 2025. We also introduced additional reporting options through handheld devices for employees working away from fixed sites.
Reporting hazards and near misses helps us identify concerns, investigate causes and improve working practices before further harm occurs.
Health & Safety Policies & Downloads
Our Health & Safety Performance
Committed to Safe, Compliant Operations
From planning collections to handling and treating waste, we build health and safety into the services we deliver. Tell us about your waste, site conditions and working requirements so our team can assess the job and agree suitable arrangements.