Investing in People Pays Off For Waste Managers

09 October 2013 by Daryl Tunningley

A waste management company has been rewarded for its enthusiastic commitment to staff training and development.

CSG Lanstar, which operates a long-established industrial waste treatment and recovery centre at Cadishead near Manchester where it has developed a range of facilities to handle some of industry’s most hazardous wastes, has successfully renewed its Investors in People national quality standard for a further three years.

Investors in People is a scheme designed to boost business performance by improving staff management, employee satisfaction, motivation and access to training and development.

IIP assessors said they had “no hesitation” in renewing Lanstar’s accreditation first gained in 2010.  “People are proud to work for the company,” they said.

They praised the company’s training and development plan which encouraged people to undertake qualifications including training in Hazardous Waste Regulations, its “effective leadership,” the spirit of teamwork which existed throughout the company, and the priority given to customer service.

The company’s provision of staff medical assessments was also applauded, as was the way employees were encouraged to “run their own jobs” which had “transformed the company and made it a better place to work.”

This had resulted in minimal staff turnover and was a key reason for working and staying at Lanstar.
CSG Lanstar is part of Cleansing Service Group. It has a workforce of 39 at its Cadishead facility which is believed to be the largest hazardous waste treatment facility in the UK.

CSG managing director Neil Richards said: “We’re proud to receive this endorsement because it confirms the importance we place on developing our staff’s skills and job satisfaction to meet the demands of working in an increasingly complex industry.”